Enabling the Important Conversations
Leadership is about shaping the nature of the conversations that occur throughout the organisation. While this is widely understood, it is unfortunately the case that the very conversations that have the greatest potential to positively impact the culture, direction and success of the organisation, are often avoided or handled unskilfully.
While most leaders appreciate that ‘difficult’ conversations may be avoided, what they often miss is the massive potential of the ‘coaching style’ of conversation to raise motivation, generate vital learning, and raise levels of organisational performance.